Most orders over $100 will ship for about $5 to the United States. Some exceptions will apply and will be noted per item.
Expedited shipping options are available according to estimated expenses. However, the actual shipping method will be determined in part by actual shipping expenses, relative to funds paid. If you need an item by a specific date, please let us know beforehand so that we can verify costs and availability.
Our store is located in Scottsdale, Arizona, and we usually ship orders via UPS (sometimes USPS). However, some items will ship directly from their manufacturer.
For international orders - we will contact you with an estimate of shipping costs after you place your order; you will be given the option of paying the shipping costs or cancelling your order.
Items that we have in stock are considered eligible for return within 30 days of the date of delivery. To guarantee a refund, items must be in their original packaging and their original condition - and not laundered; otherwise we may, at our discretion, refuse your return. For stocked items being returned within 15 days of delivery - you may request a prepaid shipping label and we will send one to you via e-mail as a courtesy (exceptions may apply for particularly large, heavy and/or bulk shipments).
While we may be more lenient with returns when items are purchased online rather than with the direct assistance of our sales staff, we reserve the right to refuse returns of merchandise that is special ordered from a manufacturer. Such requests will be treated on a case by case basis and may be heavily influenced by the manufacturer's return policy (or lack thereof). We will also usually refuse returns on items which are custom made, as well as items which have been shipped outside of the United States.
Please contact us with any related questions before placing an order. Thanks!
European tradition, American made; in 1975, Downright began with a mission of integrity and workmanship in the “Old Country” tradition of quality. Since, the company has steadily grown but continues to be a family owned and ran business. Every day, Downright proudly manufactures a full line of down bedding by hardworking, dedicated employees who are driven by a fierce determination and commitment to quality and comfort.
Only the finest quality white goose down, with the largest and most resilient clusters, is used. This yields the superior grade that meets exacting standards. Each bale is carefully washed and sterilized, so that your bedding is 100% pure, luscious and hypoallergenic. The down is surrounded by carefully woven down-proof cottons and silks.
And all ingredients are not just luxurious, but sustainable too. Downright's "No Fowl Play" policy ensures that there is no "Foul Play" anywhere in the supply chain. Fabrics are Oeko-Tex certified, while goose down is sourced exclusively from farms which are certified and audited by an outside authority. At such farms, birds are cared for from birth. There is no force feeding and no live plucking. Beginning in 2017, Downright products containing goose down will also be sold with a QR hang tag. This technology will allow you to scan the hashtag using your smartphone, and be directed to a third party website where can learn about the origin and certification of the specific item you are considering to buy.